The skills that conflict resolution professionals bring to communication, facilitation, problem solving, negotiation, and conflict resolution have
Investing in Real Estate, 7th Edition
To explore and illustrate contemporary and evolving market conditions and investment opportunities, this newly revised edition will include the
Coaching for Commitment: Achieving Superior Performance from Individuals and Teams, 3rd Edition
This new, third edition of the best-selling Coaching for Commitment is based on the groundbreaking coaching work of the late Dennis C. Kinlaw. In
Costs and ROI: Evaluating at the Ultimate Level
This book addresses two closely related issues: capturing the costs of a particular project using a fully loaded cost profile and comparing those
Communication and Implementation: Sustaining the Practice
This book describes the last part of the ROI Methodology communicating and using results. With data in hand, the questions become: What should be
How to Sell to an Idiot: 12 Steps to Selling Anything to Anyone
The defining characteristic in an idiot is cluelessness. The challenge for sales professionals is to surgically implant enough of a clue in their
Beating IT Risks
This book is the essential guide for business managers at risk from information technology failure. It will sit above more specialist, â??how toâ??
Business Continuity Strategies: Protecting Against Unplanned Disasters, 3rd Edition
With the increased dependency of modern corporations on computer technology and special-purpose facilities, contingency planning is a rising