The skills that conflict resolution professionals bring to communication, facilitation, problem solving, negotiation, and conflict resolution have had their greatest application in the workplace. Holding meetings that work, resolving individual and systemic problems ranging from team collaboration to corporate process, hiring, firing, harassment, discrimination, and other internal conflict — these are major issues that have benefited greatly from the application of professional conflict resolution on a systematic basis. That’s why most modern organizations, businesses, non-profits, and other groups have instituted regular trainings in problem solving, dispute resolution, and also introduced official systems of conflict resolution as part of their operating procedures and policies at all levels of their organization. CDR, as the most sought after conflict resolution training organization has been at the forefront of this workplace movement for more than 25 years, doing virtually thousands of trainings across the US and the world. Now, with this training package, it’s possible for those companies and organizations unable to have CDR in person to nevertheless have access to their techniques and methods. This binder product will include a leader’s manual and participants workbook (which can be ordered in larger quantities) which train an organization in the dynamics of competition and cooperation, causes of conflict, production vs.. destructive conflict, interest-based negotiation and problem solving, communication skills, facilitative leadership, coaching simulations, and specific presentation skills.
Book Details:
- Author: CDR Associates
- ISBN: 9780787985622
- Year Published: 2007
- Pages: 192
- BISAC: BUS110000, BUSINESS & ECONOMICS/Conflict Resolution & Mediation
About the Book and Topic:
The skills that conflict resolution professionals bring to communication, facilitation, problem solving, negotiation, and conflict resolution have had their greatest application in the workplace. Holding meetings that work, resolving individual and systemic problems ranging from team collaboration to corporate process, hiring, firing, harassment, discrimination, and other internal conflict — these are major issues that have benefited greatly from the application of professional conflict resolution on a systematic basis. That’s why most modern organizations, businesses, non-profits, and other groups have instituted regular trainings in problem solving, dispute resolution, and also introduced official systems of conflict resolution as part of their operating procedures and policies at all levels of their organization. CDR, as the most sought after conflict resolution training organization has been at the forefront of this workplace movement for more than 25 years, doing virtually thousands of trainings across the US and the world. Now, with this training package, it’s possible for those companies and organizations unable to have CDR in person to nevertheless have access to their techniques and methods. This binder product will include a leader’s manual and participants workbook (which can be ordered in larger quantities) which train an organization in the dynamics of competition and cooperation, causes of conflict, production vs.. destructive conflict, interest-based negotiation and problem solving, communication skills, facilitative leadership, coaching simulations, and specific presentation skills.
1. A money saving do-it-yourself training package that brings all of the experience, skills, techniques, and special programs of CDR into one binder, including a leader’s manual and participant’s workbook. The definitive training, at a bargain price. 2. Tremendous reputation and far-reaching activities of CDR with their all-star staff constantly doing mediations, facilitations, and trainings throughout the US and the world. Their staff includes such luminaries as Chris Moore, Bernie Mayer, Suzanne Ghais, Louise Smart, Mary Margaret Golten, Susan Wildau, Peter Woodrow, and Jonathan Bartsch. 3. CEO’s, managers, HR people and leaders of all kinds in all organizations, businesses, government agencies, and other groups will find this an essential tool for doing business and getting things done.
About the Author
CDR has been a premier conflict resolution and training organization throughout the US and around the world for more than 25 years. Their clients include United Airlines, Levi Strauss, The US Departments of Treasury, Interior, and Reclamation, Air West, the Supreme Court of Ohio, the United Nations Institute for Training and Research, the Ceyhan Oil Pipeline Project, the Federal Reserve, the South Africa National Peace Secretariat. Among their staff are Chris Moore (The Mediation Process), Bernie Mayer (The Dynamics of Conflict Resolution, Beyond Neutrality), Suzanne Ghais (Extreme Facilitation), and many others. Ms. Ghais will be the project leader for this training package, ably assisted by Bernie Mayer. CDR has its home offices in Boulder, Colorado.