This book incorporates many of the principles of individualized customer relationships that Peppers and Rogers are known for. In addition, it will
Managing Change for Competitive Success
This extremely successful book, already in use on courses in hardback, is now being made available in paperback. Based on a major in-depth study of
Managing by Projects for Business Success
Book Details: Author: John Parnaby ISBN: 9781860583414 Year Published: 2003 Pages: 448 BISAC: BUS101000, BUSINESS & ECONOMICS/Project
Management Consulting: A Complete Guide to the Industry, 2nd Edition
This is a timely revision of a steady and profitable title. Management Consulting, published 12/98, has sold 6625 at $34.95, including 2,941 in
Making I/T Work: An Executive’s Guide to Implementing Information Technology Systems
Billions of dollars are wasted each year on ill conceived or poorly executed plans to incorporate information technology into business practices.
E-learning Strategies: How to Get Implementation and Delivery Right First Time
In 2001 the IDC reported that by 2005 the corporate e-learning market was on course to reach $18.bn from about $2.3bn in 2000. As more than 90% of
Business Intelligence: The Effectiveness of Strategic Intelligence and its Impact on the Performance of Organizations
Effective Strategic Intelligence (SI) is vital for organizations in an international context of instability, complexity and intense competition.
Group Model Building : Facilitating Team Learning Using System Dynamics
Organizations are changing rapidly due to turbulent environments and changes in technology. More and more organisations are tending to grow into
Data Warehousing: The Route to Mass Communication
Data Warehousing is a complex undertaking for both IT organizations and their supporting vendors. A Data Warehouse is the implementation of an