Business Zeal

Managing Change for Competitive Success

This extremely successful book, already in use on courses in hardback, is now being made available in paperback. Based on a major in-depth study of

E-learning Strategies: How to Get Implementation and Delivery Right First Time

In 2001 the IDC reported that by 2005 the corporate e-learning market was on course to reach $18.bn from about $2.3bn in 2000. As more than 90% of

J.K. Lasser’s New Tax Law Simplified 2004: Get a Bigger Refund

With the election handing control of both houses to the Republicans, the Bush administration is sure to enact several new tax laws. These changes will

Answering the Ultimate Question: How Net Promoter Can Transform Your Business

"Would you recommend this company to your friends and colleagues?" That's the ultimate question. Fred Reichheld's book of the same name created

Continuity Management: Preserving Corporate Knowledge and Productivity When Employees Leave

When an employee leaves an organization, that employee's knowledge and experience are lost to the organization. Common sense would dictate that

Fixed-Income Securities: Dynamic Methods for Interest Rate Risk Pricing and Hedging

Dynamic methods for interest rate risk pricing and hedging. Fixed-Income Securities provides a survey of modern methods forpricing and hedging

Business Zeal