Business Zeal

Customer Loyalty: How to Earn It, How to Keep It, New and Revised Edition

Jill's Customer Loyalty model is proven, but this edition will go a little deeper--she will look at B2B examples in order and help suppliers shore

Emotions in the Workplace: Understanding the Structure and Role of Emotions in Organizational Behavior

Provides applied psychologists with a concise and state-of-the-art scholarly introduction to new developments in this area of inquiry, and an overview

Health and Safety in Organizations: A Multilevel Perspective

Health has often been defined as the absence of illness and as thestate of well-being. This definition, however, actually constitutestwo different

High Performers: How the Best Companies Find and Keep Them

Companies that are succeeding as well as thriving and keeping top performers are doing so because they have the right HR practices in place.

Corporate Boards That Create Value: Governing Company Performance from the Boardroom

Just as Boards that Make a Difference hit a note with the nonprofit communities boards, Boards that Add Value will do so with corporate boards. In

Communicating Project Management: The Integrated Vocabulary of Project Management and Systems Engineering

This integrated dictionary includes almost 2,000 terms in both project management and system engineering -- and software engineering by extension --

Engage!: The Complete Guide for Brands and Businesses to Build, Cultivate, and Measure Success in the New Web, Revised and Updated

Engage thoroughly examines the social media landscape and how to effectively use it in business - one network and one tool at a time. The guide for

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