The contributors presentations will be grouped into four major sections, each showcasing recent survey developments in a thoughtful and far-reaching
Beans: Four Principles for Running a Business in Good Times or Bad
Done in the same vein as the bestseller Fish!, Beans is the story of The El Espresso, a legend in its own time in Seattle and coffee company that
Customer Service Delivery: Research and Best Practices
The book is organized into three sections: Section I: What is Customer Service includes definitions and explains customer service as a process and
Controller’s Report 2001 Yearbook
This title provides practical information controllers need to exercise financial leadership in today's corporation--from budgeting and management to
Implementing Value at Risk
"Value at Risk"" is a modelling method used to determine how much money an organization is putting at risk through its trading activities." Book
Learning From Failure: The Systems Approach
Book Details: Author: Joyce Fortune ISBN: 9780470865620 Year Published: 2001 Pages: 274 BISAC: BUS042000, BUSINESS &
Level Best: How Small and Grassroots Nonprofits Can Tackle Evaluation and Talk Results
There is growing pressure on nonprofits of every size to be accountable in their work. The scrutiny of nonprofit organizations by government,
Evaluating Economic Research in a Contested Discipline: Ranking, Pluralism, and the Future of Heterodox Economics
This book challenges the view that using SSCI journal citations (especially its impact factor score) and peer review/evaluation are the best ways
How Women Mean Business: A Step by Step Guide to Profiting from Gender Balanced Business
We all know that business needs more women. Gender balance has been proven time and time again to lead to more innovation, better business