Since the groundbreaking work of Robert S. Kaplan and David P. Norton, the concept of the Balanced Scorecard has achieved increasing popularity in
Life Balance: How to Convert Professional Success into Personal Happiness
This book will help aspiring and professional consultants alike to work smarter and live better. It is the only resource that provides
Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results
Balanced Scorecard is a widely recognized and accepted performance measurement tool that is currently used in thousands of organizations around the
Customer Intelligence: From Data to Dialogue
The structure of the book comprises two parts. Part 1 outlines the current state of play as far as customer information is concerned and attempts to
Balanced Scorecard: Step-by-Step for Government and Nonprofit Agencies, 2nd Edition
Beyond the essentials that apply to all organizations, this book identifies and tackles head-on the serious obstacles unique to the world of
Balanced Scorecard, 2nd Edition
Fast track route to understanding and implementing the balanced scorecard in your business Covers the key aspects of the balanced scorecard, from