Mind Over Matter explores the three components of Intellectual Capital: Human Capital, Structural Capital and Social Capital. Leveraging these
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Measure What Matters to Customers explains why traditional metrics of efficiency, developed over 100 years ago for manual workers, are not relevant to
Mastering the World of Selling: The Ultimate Training Resource from the Biggest Names in Sales
Of the 17 million people in the United States who are involved directly or indirectly in sales, many repeatedly acknowledge facing four major