Globalization is a leading force in industry worldwide, especially the new technology sector. This presents both problems and opportunities in the
Customer Management Excellence: Successful Strategies from Service Leaders
Definition of Topic: An annual handbook to run in parallel with the two annual award conferences. The book will be written around 6 themed chapters,
Herd: How to Change Mass Behaviour by Harnessing Our True Nature
The central tenet of this book is a challenge to the assumption that the individual is the starting point for understanding human behaviour. By
Corporate Governance: Accountability, Enterprise and International Comparisons
The decade since the publication of the Cadbury Report in1992 has seen growing interest in corporate governance. This growth has recently become an
Europe Incorporated: The New Challenge
This book argues that the focus of the global economy in the years to come will be the new, larger Europe following the breakdown of the old East-West