Stuart Skorman grew up in a retailing family and has worked every kind of job from cab driver to CEO. In this entertaining account, he provides
Fabled Service: Ordinary Acts, Extraordinary Outcomes
Develop standard-setting customer service! Based on the best-selling book Fabled Service by BetsySanders! This program will help you develop
Breaking News: How the Wheels Came off at Reuters
Investigative journalism of the highest quality mixes easily with tabloid-style sensationalism in this riveting story. Mooney and Simpson look at