Larry McMillan is credited as being one of the country's top experts on options trading, and his books Options as a Strategic Investment and McMillan
Innovating Analytics: How the Next Generation of Net Promoter Can Increase Sales and Drive Business Results
How does a CEO, manager, or entrepreneur begin to sort out what defines and drives a good customer experience and how it can be measured and made
Getting Entrepreneurial!: Creating and Growing Your Own Business in the 21st Century
Getting Entrepreneurial is the definitive how-to book for would-be entrepreneurs, covering everything from sense of mission to customer/product