Book Details: Author: Nicholas Bate ISBN: 9780857085207 Year Published: 2015 Pages: 40 BISAC: BUS060000, BUSINESS & ECONOMICS/Small
Innovating Analytics: How the Next Generation of Net Promoter Can Increase Sales and Drive Business Results
How does a CEO, manager, or entrepreneur begin to sort out what defines and drives a good customer experience and how it can be measured and made