The business-to business, complex sales arena is the most challenging and rewarding environment in the sales world and the 6,000,000 salespeople
It’s All About Service: How to Lead Your People to Care for Your Customers
Customer service begins at home. The principles of great leadership that support a dynamic organization are the same principles that support great
I’ll Take Learning for 500: Using Game Shows to Engage, Motivate, and Train
While there have been numerous books on using games for learning, there has never been one that focuses on the cultural phenomenon of game shows.