Many corporations are currently restructuring their business processes in order to become more competitive and cost effective. Once the decision has been made to outsource, a corporation must structure the deal. This book will show them how to request proposals and negotiate and close the agreementcreating the outsourcing strategy.
Book Details:
- Author: John K. Halvey
- ISBN: 9780470044834
- Year Published: 2007
- Pages: 584
- BISAC: BUS019000, BUSINESS & ECONOMICS/Decision-Making & Problem Solving
About the Book and Topic:
Many corporations are currently restructuring their business processes in order to become more competitive and cost effective. Once the decision has been made to outsource, a corporation must structure the deal. This book will show them how to request proposals and negotiate and close the agreementcreating the outsourcing strategy.
Business Process Outsourcing (BPO) is the fastest growing segment in the outsourcing market and involves outsourcing back office operations and other business processes like customer relationship management, customer call centers, telemarketing, payroll maintenance, finance/accounting management among others to offshore destinations. By outsourcing their business processes, companies can increase their productivity, cut operational costs, provide better customer service, beat competition and, in turn, concentrate on their main operations by shifting their back office operations to offshore destinations. In fact, Forrester Research estimates that the BPO market will grow to $146 billion in 2008.
AUTHOR PLATFORM: John Halvey is one of the nations leading experts on outsourcing. He is a partner at one of the top law firms in the United States, Milbank, Tweed, Hadley & Mcloy. He speaks throughout the nation and is considered one of the top experts in BPO outsourcing. He has been the subject of articles in such publications as Forbes, ComputerWorld, CIO, and the Daily Deal. TOPICAL SUBJECT: This book is the authoritative source on processes, strategies, and contracts for business process outsourcing. Now more than ever companies are outsourcing/offshoring business processes as a corporate strategy. This book shows them how to do it from requests for proposals to finalizing the contracts. URL SITE AVAILABLE: The URL site will provide all of the forms and agreements that are contained in the book. These forms will be Word documents that end users can conform to their specific needs.
About the Author
John K. Halvey (Ridgewood, NJ) is a partner in the New York office of the international law firm of Milbank, Tweed, Hadley & McCloy and the founder of the Global Technology Transactions Group. Mr. Halvey practices in all areas of technology law, with particular emphasis on information technology-related transactions. He speaks throughout the country on this topic and is considered one of the leading experts. Barbara M. Melby (Philadelphia, PA) is a partner in the Business and Finance Practice Group of Morgan, Lewis & Bockius LLP in Philadelphia. Her practice focuses primarily on technology-related transactions, including licensing and hosting agreements, information technology and business process outsourcing, joint ventures and strategic alliances.