With over 2,000 users of the ROI Methodology globally, the issue is not whether or not ROI should be developed, but how to make it work routinely and systematically with minimum resources. This Series provides proven tools, templates, and step-by-step guidance to plan, collect, measure, calculate, and communicate evaluation and ROI for the learning function an increasingly key strategic process. Titles include: ROI Fundamentals: Why and When to Measure ROI Costs and ROI: Evaluating at the Ultimate Level Data Collection: Planning For and Collecting All Types of Data Isolation of Results: Defining the Impact of the Program Data Conversion: Calculating the Monetary Benefits Communication and Implementation: Sustaining the Practice Also available is the ROI in Action Case Book, featuring real-world applications of the ROI methodology in a variety of setting, including Leadership Development, Sales Training, Performance Improvement, Technical Skills Training, Information Technology Training, and Supervisor Training.
Book Details:
- Author: Jack J. Phillips
- ISBN: 9780787996024
- Year Published: 2008
- Pages: 900
- BISAC: BUS066000, BUSINESS & ECONOMICS/Training
About the Book and Topic:
With over 2,000 users of the ROI Methodology globally, the issue is not whether or not ROI should be developed, but how to make it work routinely and systematically with minimum resources. This Series provides proven tools, templates, and step-by-step guidance to plan, collect, measure, calculate, and communicate evaluation and ROI for the learning function an increasingly key strategic process. Titles include: ROI Fundamentals: Why and When to Measure ROI Costs and ROI: Evaluating at the Ultimate Level Data Collection: Planning For and Collecting All Types of Data Isolation of Results: Defining the Impact of the Program Data Conversion: Calculating the Monetary Benefits Communication and Implementation: Sustaining the Practice Also available is the ROI in Action Case Book, featuring real-world applications of the ROI methodology in a variety of setting, including Leadership Development, Sales Training, Performance Improvement, Technical Skills Training, Information Technology Training, and Supervisor Training.
Measurement is fast becoming one of the strategic internal processes in organizations. Measurement is needed to provide efficient control and exercise excellent management practices to make critical decisions about learning and development and human resources. All types of measures are needed, reflecting value from different perspectives. The ROI Methodology collects six types of data: reaction, learning, application, impact, ROI, and intangibles.
Comprehensive and Flexible. Features a measurement and evaluation process that collects six types of measures and provides a step-by-step system for evaluation and planning, data collection, data analysis, and reporting. Appropriate for the measurement and evaluation of all kinds of performance improvement programs and activities, including training, HR, coaching, consulting, and project management. Proven and Practical. Complicated models that require statistical precision dont work when professionals need practical approaches. This Series provides straightforward and easy-to-understand processes and tools based proven methodologies that have worked in organizations and research based on a theoretical and sound framework. Tools include templates, complete plans, tools, case examples, and resources than any existing work on training evaluation. ROI Institute Connection. Acknowledged leaders in measurement and ROI research, pedagogy, tools, case studies, and programs, the ROI Institute has delivered workshops to more than 25,000 training professionals — offered in almost every major international city. Routine offerings of one- and two-day workshops sponsored by ASTD and other organizations and are offered about 40 times per year by the Institute.
About the Author
Dr. Jack J. Phillips is chairman of the ROI Institute and a world-renowned expert on measurement and evaluatio. He provides consulting services for Fortune 500 companies and workshops for major conference providers throughout the world. Phillips is also the author or editor of more than 30 books and more than 100 articles. His expertise in measurement and evaluation is based on more than 27 years of corporate experience in five industries. Dr. Patti Phillips, an internationally recognized author, consultant, and researcher, President and CEO of the ROI Institute, Inc., the leading source of ROI evaluation education, research and networking. She is a Chairman of The Chelsea Group, Inc., an international consulting organization supporting organizations and their efforts to build accountability into their training, HR, and performance improvement programs. The ROI Institute, Inc. is a benchmarking, research, information sharing organization that provides consulting services, workshops, and certification in the ROI methodology. Widely considered leading authorities on evaluation and measurement of learning and development in organizations, the Institute annually conducts workshops and offers certifications for thousands of practitioners through a variety of strategic partners, including more than 25 international partners. The Institutes main office is in Chelsea, AL.