There was a time when people were committed to working hard and being productive in the work force; however, our work ethic has taken a nosedive. The entitlement mentality of todays work force has created a labor pool of spoiled brats who dont want a job – they just want a paycheck. In response to this trend, Glenn Shepard has written How to Manage Problem Employees. A comprehensive how to for employers, this book covers everything from how to set new hires up for success, instead of failure and how to properly structure compensation packages that maximize employee involvement and work ethic to how to walk employees though self evaluations while dealing with problem areas before they actually become problem behavior and motivating slow, lazy, and generally unmotivated employees. Readers will learn the different personality types, and how to handle specific manifestations of each personality, including gossiping, back stabbing, direct confrontation, hypochondriacs, crying, breaking the chain of command, and sarcasm, and how to terminate employees and stay on solid legal ground.
Book Details:
- Author: Glenn Shepard
- ISBN: 9780470358948
- Year Published: 2005
- Pages: 208
- BISAC: BUS041000, BUSINESS & ECONOMICS/Management
About the Book and Topic:
There was a time when people were committed to working hard and being productive in the work force; however, our work ethic has taken a nosedive. The entitlement mentality of todays work force has created a labor pool of spoiled brats who dont want a job – they just want a paycheck. In response to this trend, Glenn Shepard has written How to Manage Problem Employees. A comprehensive how to for employers, this book covers everything from how to set new hires up for success, instead of failure and how to properly structure compensation packages that maximize employee involvement and work ethic to how to walk employees though self evaluations while dealing with problem areas before they actually become problem behavior and motivating slow, lazy, and generally unmotivated employees. Readers will learn the different personality types, and how to handle specific manifestations of each personality, including gossiping, back stabbing, direct confrontation, hypochondriacs, crying, breaking the chain of command, and sarcasm, and how to terminate employees and stay on solid legal ground.
Avid Speaker: Glenn Shepard presents between 100-150 seminars per year. The books will be promoted and sold at his seminars. Impressive Client List: Glenn has provided his expertise to many of Americas best-known companies, including Coca Cola, General Electric, Dell, Wal-Mart, Sprint, the FBI, and the US Postal Service. Uses the latest approach to a serious problem: Unlike other books about service, this book helps readers understand the leadership imperative of caring for employees so that they can better care for clients. Book will be marketed with seminars: The book will be promoted on Glenns website and in the over 2,000,000 brochures that are distributed to promote his seminars.
About the Author
After buying his own business in 1988, Glenn Shepard learned that managing a staff of three was harder than working for a national corporation with thousands of employees. He discovered that managers everywhere faced the same problems he was, and created the live seminar How to Manage Problem Employees in 1998. Within two years, it had become so popular that it was selling out in each of the 25 states where he taught it. Today, Glenn gives between 100 and 150 seminars per year. He has taught his seminar through the Continuing Education departments at 140 colleges in 22 states.