Organizational Defensive Routines are patterns of interpersonal interactions people create to protect themselves from embarrassment, threat or disagreements. Chris Argyris, a social scientist and professor emeritus at Harvard University, has extensively researched and written about them in his 1990 book, Overcoming Organizational Defenses. Bill Noonan picks up where Chris Argyris let off, by providing a guidebook to help individuals, trainers and organizations detect the echo of their own behaviors in the descriptions of the vicious cycle we can all get caught in. The reflective team exercises that end each chapter offer a safe haven to navigate through the puzzles of human behavior how our actions create consequences that we didnt intended or desired to do. In addition, the DVD Fix It Now or Fix It Later is a case study that serves as a medium for reflection and interactive exercises. The combination of text and multi-media will appeal to various audio and visual learning styles. In addition, critical to the adoption of new skills is the opportunity to see it done well by others and to model their behavior. Several vignettes in the case study, Fix It Now or Fix It Later model how individuals within a team can create a virtuous cycle of interactions. This book includes end of chapter exercises that relate to a 22 minute DVD case study and is designed for individual OD students, teachers, consultants, managers, leaders and teams.
Book Details:
- Author: William R. Noonan
- ISBN: 9780787986322
- Year Published: 2007
- Pages: 288
- BISAC: BUS085000, BUSINESS & ECONOMICS/Organizational Behavior
About the Book and Topic:
Organizational Defensive Routines are patterns of interpersonal interactions people create to protect themselves from embarrassment, threat or disagreements. Chris Argyris, a social scientist and professor emeritus at Harvard University, has extensively researched and written about them in his 1990 book, Overcoming Organizational Defenses. Bill Noonan picks up where Chris Argyris let off, by providing a guidebook to help individuals, trainers and organizations detect the echo of their own behaviors in the descriptions of the vicious cycle we can all get caught in. The reflective team exercises that end each chapter offer a safe haven to navigate through the puzzles of human behavior how our actions create consequences that we didnt intended or desired to do. In addition, the DVD Fix It Now or Fix It Later is a case study that serves as a medium for reflection and interactive exercises. The combination of text and multi-media will appeal to various audio and visual learning styles. In addition, critical to the adoption of new skills is the opportunity to see it done well by others and to model their behavior. Several vignettes in the case study, Fix It Now or Fix It Later model how individuals within a team can create a virtuous cycle of interactions. This book includes end of chapter exercises that relate to a 22 minute DVD case study and is designed for individual OD students, teachers, consultants, managers, leaders and teams.
FOREWORD BY CHRIS ARGYRIS PRACTICAL TOOLS W/ DVD CASE STUDY: Includes 22 minute DVD case study that shows ODR in action. The DVD case is then reinforced by exercises at the end of each chapter. AUTHOR CONNECTIONS: Author works with Chris Argyris’ consulting group as well as running the research arm of Peter Senge’s consulting practice entitled The Learning Circle . ENDORSEMENTS: we will get blurbs from Peter Senge, Bruce Patton, and Roger Schwarz. Monitor will also buy copies back for their practice ADOPTION POTENTIAL: The author will adopt about 100 copies back a year for his own course. In addition, this book is the practical application of the theories in The Fifth Discipline and would be a terrific supplement. We will also create an ONLINE INSTRUCTOR’S GUIDE to promote adoptions.
About the Author
Bill Noonan is an educator and consultant with an international practice including many of leading learning organizations, such as Federal Express, Monitor Company, Hewlett-Packard, Shell Oil Company and Herman Miller. Over that past twelve years he has trained and collaborated with Action Design, a premier consulting group responsible for developing a technology of teaching Harvard professor, Chris Argyris’ work. He is an expert in the Fifth Discipline area of mental models and joined Shell Oil Companys Learning and Transformation Services for a year (98-99) of full service, designing learning events, mentoring the staff and consulting to their internal clients. He was a content expert for Peter Senges multi-media CD ROM titled Activating the Fifth Discipline. He completed a project with Peter Senge and an Internet media company, the Ninthhouse, designing a web-based corporate training program on mental model skills. He was the content expert for two web based learning programs with Harvard Business School Publishing titled, Productive Business Dialogue and Managing Difficult Conversations. He has just completed a blended program of online and site training called Collaborative Communications for the Learning Circle, a development company of Peter Senge. He teaches at Marylhurst University in the Business Department, the Art Therapy Department, and the Religious Studies Department. He teaches the Basic Philosophy and Philosophy of Religion classes at Columbia Gorge Community College. Bill resides with his family in The Dalles, Oregon.