Though there are volumes on designing, delivering, and managing training, there are very few books on technical training — curious given how critical technical training is to nearly every organization. A key selling point of this book is it shows how different “hard” skills training is from soft-sill training, providing HR and Tmacro and strategic view of building and managing technical training programs. This book not only dispels the myths of technical training, it provides proven guidelines to setting up a technical training organization, working with technical people, staffing a technical training department, how to get a training agenda funded, marketing technical training, and calculating the ROI of technical training. It also provides detailed success criteria for technical training and includes a toolbox of job aids.
Book Details:
- Author: Wendy L. Combs
- ISBN: 9780470420836
- Year Published: 2010
- Pages: 352
- BISAC: BUS066000, BUSINESS & ECONOMICS/Training
About the Book and Topic:
Though there are volumes on designing, delivering, and managing training, there are very few books on technical training — curious given how critical technical training is to nearly every organization. A key selling point of this book is it shows how different “hard” skills training is from soft-sill training, providing HR and Tmacro and strategic view of building and managing technical training programs. This book not only dispels the myths of technical training, it provides proven guidelines to setting up a technical training organization, working with technical people, staffing a technical training department, how to get a training agenda funded, marketing technical training, and calculating the ROI of technical training. It also provides detailed success criteria for technical training and includes a toolbox of job aids.
Technical training helps employees perform the unique aspects of specialized or skilled work and apply specific tools, equipment, and processes to that work. The book examines technical training from a strategic perspective applicable to any company worldwide that has technical training needs, regardless of industry or size.
First of its Kind: Current literature addresses tactical aspects of technical training with a focus on course development and evaluation. This book looks at strategic and business aspects of technical training applicable to any corporate setting and organizational size. It focuses on running training like a business function with a solid strategy, roadmap, indicators, marketing, funding, and tools. Demystifies Technical Training: The authors dispel the myths associated with technical training that frequently impede success by focusing on what really matters and providing a proven and practical approach to identifying and leverage the expertise of important technical stakeholder groups, execute a standard instructional design life cycle, and avoid common challenges. Expert Authors: This book is written by practitioners who live and breath technical training and have vast experience navigating the challenges, pitfalls, myths, and issues surrounding technical training. The authors have a proven track record of success and a highly successful training function and have won many awards for it.
About the Author
Wendy Combs, Ph.D., manages the Program Development Solutions group for Intel where she develops and directing employee training and career development programs, processes, and infrastructure. She is an accomplished Senior Manager with 17 years of experience leading and directing global technical training and learning programs in the high tech industry. She has an exceptional track record of building, training, and coaching technical training teams to meet goals and produce outstanding results. Wendy is also a published author with best-practice knowledge and expertise in all facets of technical training, competency management, and instructional design. She lives in the Portland, Oregon area. Bettina Davis, is the senior training manager at Intel and an accomplished executive with over 15 years of domestic and international experience in creating and overseeing comprehensive human resources, training, and organization development functions and programs across large corporate environments. She is a results oriented leader recognized for delivering bottom-line improvements and aligning various HR functions to the evolving needs of increasingly global organizations in IT, manufacturing, engineering, consulting, and healthcare industries as well as in non-profit and government sectors. She lives in the Portland, Oregon area.