- Author: Steven D. Jones
- ISBN: 9780787984076
- Year Published: 2000
- Pages: 272
- BISAC: BUS071000, BUSINESS & ECONOMICS/Leadership
About the Book and Topic:
This book and CD-ROM provide readers with a tested, step-by-step measurement system that can be customized for any team. Case studies culled from hundreds of teams that have successfully used this approach illustrate how the system, designed to align team performance with organizational strategy, works in action. Designed for anyone charged with establishing accountability systems for self-managing or supervisor-led work teams, this books also examines the “big picture” issues such as linking team performance measures to overall organizational strategy and includes a chapter on team incentives.
About the Author
STEVEN D. JONES has worked to measure and improve team performance in applied settings for over fourteen years. He is the author of several articles on the subject and coeditor of In Action: Developing High Performance Teams. He is also an associate professor at Middle Tennessee State University and a partner in the Alignment Group. DON J. SCHILLING is an organization design manager with seventeen years of industry experience helping teams develop measurement systems. He has presented workshops at national and international conferences and conducted in-house training sessions on team performance measurement.