Getting things done in today’s workplace is hard work. The climb to the top is demanding and long. Employees become exhausted, frustrated, and sometime entirely disenchanted. Often, they are tempted to simply give up. It’s clear from the research conducted by Jim Kouzes and Barry Posner over the last two decades that successful leaders find ways to combat these negative feelings by encouraging the hearts of their team members. They inspire others with courage and hope. This hands-on workbook helps leaders to do just that. Delving deep into the behaviors that make up this important practice, readers will gain a better understanding of how they can recognize contributions and celebrate the values and victories. The workbook guides readers through 7 essentials of encouraging the heart: set clear standards, expect the best, pay attention, personalize recognition, tell the story, celebrate together, and set the example. The authors also provide a 21-question self-assessment called the Encouragement Index Inventory that will help leaders determine how they are doing and where they should focus their development efforts.
Book Details:
- Author: James M. Kouzes
- ISBN: 9780787985219
- Year Published: 2000
- Pages: 144
- BISAC: BUS071000, BUSINESS & ECONOMICS/Leadership
About the Book and Topic:
Getting things done in today’s workplace is hard work. The climb to the top is demanding and long. Employees become exhausted, frustrated, and sometime entirely disenchanted. Often, they are tempted to simply give up. It’s clear from the research conducted by Jim Kouzes and Barry Posner over the last two decades that successful leaders find ways to combat these negative feelings by encouraging the hearts of their team members. They inspire others with courage and hope. This hands-on workbook helps leaders to do just that. Delving deep into the behaviors that make up this important practice, readers will gain a better understanding of how they can recognize contributions and celebrate the values and victories. The workbook guides readers through 7 essentials of encouraging the heart: set clear standards, expect the best, pay attention, personalize recognition, tell the story, celebrate together, and set the example. The authors also provide a 21-question self-assessment called the Encouragement Index Inventory that will help leaders determine how they are doing and where they should focus their development efforts.
Type in “rewards and recognition” in Google and you will find over 1.4 million hits. In this area of increased attention to talent management, employee retention, and leadership pipelines, the business of “Encouraging the Heart” is vital to organizational prosperity.
TRACK RECORD – Kouzes and Posner have reached millions of customers with their books and instruments. Their sales continue grow year after year and are projected to top $4 million in 2006. LEADERSHIP DEVELOPMENT IS HOT – As the baby boomers begin to retire in record number, organizations are scrambling to put together programs that will help secure their future by creating next generation leaders. AUTHOR PLATFORM – Through their work with Santa Clara University, www.leadershipchallenge.com, www.lpionlone.com, a strong network of facilitators, and Wiley Leadership Fairs, as well as their active speaking and consulting business, Kouzes and Posner have created multiple platforms for reaching their market. Customers include Intel, Wells Fargo, FedEx, AT&T, California Department of Corrections, and Allstate Insurance. PROVEN, PRACTICAL, EASY-TO-REMEMBER – The Five Practices model is backed by a strong research base and is as simple as: Model, Inspire, Challenge, Enable, and Encourage. ALSO NEW: Jossey-Bass will release A Leader’s Legacy, a new book on the leadership insights of Kouzes and Posner in August 2006. UPDATED PACKAGING: The jacket for Encouraging the Heart (the corresponding book to this workbook) will be refreshed to reflect the branding of the franchise in August of 2006.
About the Author
James Kouzes and Barry Posner are the authors of The Leadership Challenge, which has sold nearly a million net copies and spawned an entire franchise of products published by Jossey-Bass and Pfeiffer. They are THE premier leadership experts working today. Both live in the San Francisco Bay area. James Kouzes is an Executive Fellow at the Center for Innovation and Entrepeneurship a tthe Leavey School of Business, Santa Clara University and Chairman Emeritus of the Tom Peters Company, a leadership development firm. A popular seminar and conference speaker, he has been cited by the The Wall Street Journal as one of the twelve most requested “non-university executive-education providers” to US companies. Barry Posner is Dean of the Leavey School of Business at Santa Clara University. He has served on several boards (both corporate and non-profit) and on the faculty of numerous executive education programs. He has published over 80 articles and sits on the editorial boards of several journals.