Measure Up! is a unique blend of theory and practice. It is much more than a critique of traditional measurement systems and offers more than another laundry list of measures. The authors provide dozens of practical examples, tools and worksheets to help you custom tailor new performance measures to suit your organization. This second edition contains a new chapter “Performance that Boosts Employee Morale”. This chapter links the performance pyramid to team and individual performance (a criticism of most performance management systems) and shows how measures can help to energize individuals and organizations. Also new for the second edition is a section on the process for deploying goals as well as measures throughout the organization.
Book Details:
- Author: Richard L. Lynch
- ISBN: 9781557867186
- Year Published: 1995
- Pages: 268
- BISAC: BUS030000, BUSINESS & ECONOMICS/Human Resources & Personnel Management
About the Book and Topic:
Measure Up! is a unique blend of theory and practice. It is much more than a critique of traditional measurement systems and offers more than another laundry list of measures. The authors provide dozens of practical examples, tools and worksheets to help you custom tailor new performance measures to suit your organization. This second edition contains a new chapter “Performance that Boosts Employee Morale”. This chapter links the performance pyramid to team and individual performance (a criticism of most performance management systems) and shows how measures can help to energize individuals and organizations. Also new for the second edition is a section on the process for deploying goals as well as measures throughout the organization.
Helps business people to: Measure what is important to their customers. Motivate their organizations to continually improve against customer expectations. Identify and eliminate waste of time and resources. Accelerate organizational learning and build consensus for change.
About the Author
Richard Lynch ([email protected]) is a partner at Results-Based Leadership, Inc. Kelvin Cross is a partner at at Corporate Renaissance Inc.