Fast track route to mastering all aspects of successfulcommunication Covers the key areas of communication, from knowing youraudience to understanding body language, and from building networksof contacts to using stories Examples and lessons from benchmark businesses, includingAmerican Express and The Body Shop and ideas from the smartestthinkers, including Naomi Klein, Richard Lewis and FrancesCairncross Includes a glossary of key concepts and a comprehensiveresources guide Roger Cartwright is a consultant and author specializing inorganizational behaviour, management, customer care and tourism. Heis the author of over 20 books and has been responsible for theimplementation of management development programs run in the US,Europe and India.
Book Details:
- Author: Roger Cartwright
- ISBN: 9781841123646
- Year Published: 2002
- Pages: 118
- BISAC: BUS071000, BUSINESS & ECONOMICS/Leadership
About the Book and Topic:
Fast track route to mastering all aspects of successfulcommunication Covers the key areas of communication, from knowing youraudience to understanding body language, and from building networksof contacts to using stories Examples and lessons from benchmark businesses, includingAmerican Express and The Body Shop and ideas from the smartestthinkers, including Naomi Klein, Richard Lewis and FrancesCairncross Includes a glossary of key concepts and a comprehensiveresources guide Roger Cartwright is a consultant and author specializing inorganizational behaviour, management, customer care and tourism. Heis the author of over 20 books and has been responsible for theimplementation of management development programs run in the US,Europe and India.
About the Author
ROGER CARTWRIGHT is a consultant and author specializing in organizational behaviour, management, customer care and tourism. He is the author of over 20 books and has been responsible for the implementation of management development programs run in the US, Europe and India.