Business intelligence, per se, is information collected by a business in order to increase its understanding of itself. A little odd? Why would a business want to understand itself? Well, the business needs to understand itself, so that the business can perform better and can use its resources optimally.
So how does a business go about acquainting itself with itself? It generates a warehouse of information regarding its performance and policies in the past. This helps the business to perform better in the future.
Like, in case of a certain market shift, the company can refer to its database and find out how it performed, the last time, a similar shift occurred. This may provide added support for the planning.
Online Analytical Processing basically stores all the information about the company. Then, it analyzes it and when a certain query is fed in to it, it provides as accurate an answer as possible. It can provide pure facts about the past, and can make plausible predictions about the future.
OLAP has been of massive help to organizations in times of sudden market inflations. It has also helped many organizations prepare for times of recession to a certain extent. The vital aspects of OLAP are, data mining, text mining, analytics and predictive analytics.
Business Performance Management
BPM is another extremely important strategy that almost all companies follow for BIS. BPM consists of a basic module. All the activities and policies of the company are based on this module. It is the foundation of the business framework and as such it is also like the pillar of the business practices.
BPM of the business is often responsible for a company's reputation. This is because, the BPM, ordinarily, remains constant for fairly long periods of time. It also helps the employees have a certain level of confidence and feeling of stability.
In this system, the cost, cycle time, productivity, or quality of a specific process or method is compared to that of another organization that is similar in industry and universally accepted as best practice standard. Like, any IT company would, probably, benchmark Microsoft.
In case the disparity of scale is too high, proportional ratings can be used. It is more like having an ambition to perform like a certain "big brother" of the industry. In order to achieve that, you need to have certain practices that need to match it as well.
Organizations have to basically depend on their own resources in order to sustain market changes and internal instabilities, if any. The main corporate social responsibility of any organization is employee compensation.
As such, it is essential to have sustainable and consistent growth, so that all the employees stay motivated enough to help any strategy of the organization to work well and to its capacity's fullest!