Business has ceased to be a simple affair. It is not merely limited to the making and breaking of a trade or a deal anymore like it used to be in the earlier times. It has gone way beyond that. Along with the basics of trade, it now includes the whole nine yards - How you talk, walk, present yourself, what you wear, what to speak, how to speak, even to the point of how you eat. All these factors will have an impact on your business. In fact they could very well be the deciding factors of whether you get a deal or lose it. The basics of business etiquette have come to play and stay on. And if surviving in this competitive world is important to you, you need to know the basics of this practice and what it involves.
Business etiquette teaches you a set of ways on how to behave and how to present yourself. This not only helps with your business, but also helps in preparing you to cope with trying situations and preventing your crumbling under pressure. In this following article we will give you certain important business etiquette tips that will help you create a strong foothold in the business world and charm your way through deals, backed with your skills.
Basic Etiquette Tips
Many times, business deals fall through because of an action that might have been unintentional, but which was perceived as a breach of the expected or proper behavior. Which is what we look to prevent by understanding the basics of these rules. In this following section we will concentrate on the important rules of proper business etiquette that need to be followed and will give you the basics of how to make these work in different scenarios.
The Co-workers and your Boss
With so many people working around you, you have to understand one thing - these are the elements you need to care for. Never underestimate, bad mouth or insult anyone. Be respectful and courteous and ready to apologize for any mistake that you make. Be diplomatic where required and try not to let personal biases influence your decisions. Be respectful of your boss and make sure that you always inform him/her of any changes in your project. Never surprise your boss.
Be Social and Polite
This one goes without saying, but it is an important factor that needs to be reiterated at all times. You don't have to make friends with people and invite them over for drinks, but building a cordial relation goes a long way in the business world. Make it a point to interact and ask about them and their families. Greet people and talk with people who you share your working space with. Also, develop a firm handshake. A firm handshake goes a long way.
The Attire and Language
Make sure that you adhere to the rules of dressing according to the norms set at your workplace. One must dress keeping in mind the position, the work manner and the work culture that is present. The way in which you dress will work towards building an image of you and thereby your workplace, which matters in the business world. As far as the language is concerned, never ever swear or use such language that is considered crass. For the world to view you as professionals, you need to ensure that you use formal language that does not insult or cross the territory into being too personal.
Time as a Factor
Always be on time, never late. In case it's a meeting or a conference, be sure to be there 5 minutes early. Being tardy and late, makes for a very bad impression and can affect the image that colleagues and bosses might have of you.
Cell Phone Usage
In a professional setup, the usage of cell phones should be strictly monitored. The phone should be on the silent mode so that the noise does not disturb others. Do not take calls at your desk, make use of the area that has been provided for the same. Never receive calls when you're in the company of others. This is considered extremely rude behavior and an insult to the person in front of you because you aren't giving them the full attention they deserve.
Of Emails and Calls
There are certain rules that need to be followed as far as emails and calls are concerned. Make sure that you answer all the mails and call back with the answers. Return the calls with answers or information about who might have them. When calling someone else for information, identify yourself and be clear and concise. Leave the important details with them so that they can call you back. Always be courteous and polite when you answer the phone.
As far as mails are concerned, keep the mails as clear and short as possible. Answer the question in clarity and do not use references that will confuse the reader.
Meetings and Behavior
Meetings are an important part of any professional organization. Make sure that you arrive on time, have everything in order and are fully prepared for what is to follow. The objective of the meeting and the plan of action has to be duly discussed and provided for.
These are some of the basic business etiquette tips that need to be inculcated in your professional life. Following these with sincerity will help in making you a true professional, capable of handling any situation perfectly.